How to Reset Microsoft Password
If you're having trouble signing in to your Microsoft account, several different things could be causing the problem. For instance, you may not remember your password, you may have two-step verification turned on, you may be traveling, or perhaps you are using a new device. Please see the suggestions below to help you get back into your account as quickly as possible.
First, try the easiest options:
- If you remember your password but it isn't working, ensure that Caps Lock is turned off and that your email address is spelled correctly.
- Make sure that you are entering your entire email address (i.e., xxxxxxx@asub.edu)
- Clear your browser history, or try signing in to your account from a different internet browser.
- If these don't help get you back into your account, try resetting your password or see if one of the other scenarios below applies to you and give them a try.
Microsoft Office 365 is a free download available to all ASU-Beebe students and employees. Office 365 offers applications and other productivity services enabled over the Internet. For a free download of Office 365, click the App Launcher at the top left corner of your email, select "Stream," and type "Microsoft Office" into the search at the top of the page. From there, click the "Microsoft Office 2019 Installation" tutorial. Each person is allotted five free downloads to any PC or mobile device. Below are answers to frequently asked questions about Microsoft Office 365.
For online, self-paced training on Office 365, use your email username and password to log in. For additional training, visit the ITS Sharepoint page to access video tutorials on Office 365. To access the ITS Sharepoint page, log into your ASU-Beebe email and click the top left application launcher (it looks like a white tiled square). From the drop-down menu, select "Sharepoint." You will be taken to your Sharepoint homepage. Look for the "Information Technology Services (ITS)" site on the homepage.
ITS Vision: To make the College's technology a key resource for our users.
ITS Mission: Arkansas State University-Beebe provides stable, integrated, and innovative technology solutions to support teaching, learning, research, and service within our growing and changing environment. In addition, the College empowers individuals to seek better ways to utilize technology in their work and take ownership of improving their processes.
ITS Principles: Dedication, transparency, data-driven, consistency, teamwork, responsiveness, and communication.
Information Technology Strategic Plan
2020-2023 Information Technology Services Strategic Plan
ASU-Beebe ITS Rules, Processes and Procedures
ASUB ITS Rules, Processes and Procedures describe to the campus communities how ITS functions.
Educational Technology Standards
This policy defines the standards for technology used within classrooms and other learning spaces on all of ASU-Beebe's campuses. Click here to view ASU-Beebe's Educational Technology Standards.
International Travel/Export Control
Individuals sometimes take information, technology and equipment when planning a trip abroad. However, faculty, staff and students need to be aware of the impact of export control regulations when traveling internationally. If you will be traveling internationally, please review and complete the following forms: International Travel and Export Controls Overview and International Travel Data Security Questionnaire. The completed questionnaire should be submitted to its@asub.edu.