Returns, with an original receipt, will only be accepted until the last day to register or add classes for each semester. New textbooks must be in the same condition as when purchased with original shrink wrap, if applicable. Used textbooks must be in the same condition as when purchased. After this time period, books may be returned according to the Textbook Buy-Back Policy.
Refund(s) will be issued in the same manner as payment(s) made when purchased (Ex: financial aid, credit/debit cards, check, cash). For returns by check the Cashiers Office will issue a refund check within seven to ten days. For customers that paid with a personal check, it is University policy that refund checks will not be released for three weeks in the event that a customer’s check is returned unpaid. With proof from the bank the check has cleared, a refund will be released.
General merchandise is non-refundable.
Shipping charges for online orders are non-refundable.